| Consulting on fraud prevention |
| • Identify opportunities for process improvements to prevent fraud in a range of stages, such as customer registration, transaction monitoring and recovery of losses. |
| • Define how and where to act. |
| • Mapping operational and financial flows. |
| • Full view of existing risks. |
| • Identification of opportunities for improvement. |
| • Definition of control points. |
| • Outline of new processes. |
| • Setting targets and deadlines. |
| • Creation of new projects. |
| • Support for monitoring the implementation of corrective actions. |
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| Fraud prevention services |
| Outsourced management of fraud analysis |
| • Professionals trained and highly qualified to coordinate teams of detection. |
| • Infrastructure with high level of security. |
| - Control of physical and logical access; |
| - Contingency plan; |
| - Ability to rapidly increase of positions analysis; |
| - Monitoring operation and quality management; |
| • Information that provide customers with transparent analysis of the work and its results. |
| • Activity 24 hours a day, 7 days a week. |
| Training to Prevent Fraud |
| • Internal management - point of sale - granting of credit. |
| • Investigation teams with specialized staff. |
| • Legal support that oversees the pre-and post-investigation. |
| • Nationwide support. |
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